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Frequently Asked Questions
What exactly does a virtual assistant (VA) do?
A virtual assistant supports your business remotely by handling tasks like email management, calendar scheduling, lead generation, social media, customer support, data entry, and more. Think of a VA as an extra set of hands — without the overhead of a full-time employee.
How do I know what to delegate?
If it takes time but doesn’t need you to do it, it’s a great candidate for delegation. We’ll guide you through identifying repeatable, time-consuming tasks you can hand off. You can also download our free guide: “10 Ways to Delegate to a Virtual Assistant.”
Are your VAs trained or pre-vetted?
Yes! Every VA in our network goes through a rigorous vetting and onboarding process. We assess communication skills, technical ability, professionalism, and alignment with your industry needs.
What if the VA isn’t a good fit?
Our goal is long-term partnerships, but if the fit isn’t right, we’ll rematch you quickly at no extra cost. We’re committed to helping you find the right support.
How do I communicate and collaborate with my VA?
Most clients use tools like Slack, Zoom, Loom, Trello, or Google Workspace. We’ll help you set up a smooth workflow so communication is seamless.
What industries do you specialize in?
We work with entrepreneurs across many industries, but we have strong experience with:
Real estate professionals
Online coaches and consultants
E-commerce business owners
Small teams and solopreneurs
No matter your niche, we’ll match you with someone who understands your workflow.
How does the matching process work?
After a quick discovery call or intake form, we assess your business needs and recommend a VA that fits your goals, work style, and schedule. We also provide onboarding support to set you both up for success.
How many hours will my VA work?
We offer flexible packages — from part-time (as little as 10 hours/week) to full-time support. You choose what fits your current workload, and you can scale up as your needs grow.
Is this service just for U.S.-based businesses?
Not at all! We serve clients around the world and match you with the best VA for your timezone, communication preferences, and industry.
How do I get started?
Easy! You can:
📥 Download our free guide
📞 Book a discovery call
📝 Fill out the intake form
From there, we’ll guide you every step of the way.